CURRICULUM VITAE
PROFESSIONAL SUMMARY
Accomplished banking and finance professional with more than 15 years of experience in retail banking, investment advisory, portfolio management, customer relationship management and business consultancy. Throughout my career, I have successfully managed high-net-worth clients, developed innovative financial solutions and built long-term relationships based on trust and performance. In addition to my banking career, I am the Founder and Managing Director of OC Business Consultancy Ltd., providing management consultancy, budgeting, marketing and business growth services.
PROFESSIONAL EXPERIENCE
OC BUSINESS CONSULTANCY LTD. – Founder & Managing Director
10.2021 – Present
– Provide management consultancy services to companies across different sectors.
– Prepare annual budget plans and growth strategies aligned with clients’ objectives.
– Monitor key performance indicators (KPIs) and support executive decision-making.
– Identify customer requirements to increase customer acquisition and loyalty.
– Develop marketing strategies and customer retention programmes.
– Deliver training programmes on management consultancy, budgeting and performance management.
ODEABANK – Customer Relations Manager & Stock and Investment Coach
04.2019 – 10.2021
– Managed portfolios of high-income clients and increased product penetration through tailored financial solutions.
– Advised customers on investment products, stock market opportunities and banking products.
– Successfully acquired the Turkish Airlines Rights Foundation, representing approximately 5,500 active pilots.
– Negotiated customer requirements and presented customised solutions to the Board of Directors.
– Introduced innovative gold and foreign exchange investment strategies requiring advanced market analysis.
QNB FINANSBANK – Exclusive Customer Relations Manager
10.2018 – 04.2019
– Managed premium banking portfolios and enhanced customer satisfaction.
– Generated approximately TL 60 million in customer acquisitions in a short period.
– Built strong customer loyalty, with clients continuing to follow my professional career.
DENIZBANK – Personal Consultant
10.2014 – 08.2018
– Managed portfolios for high-net-worth individuals and professional clients.
– Provided investment consultancy based on market conditions, politics and economic developments.
– Successfully advised clients on major property investments and financing structures.
– Introduced and executed derivative transactions, generating significant value for customers and the bank.
– Demonstrated strong market foresight, helping customers maximise returns on foreign exchange transactions.
TURK EKONOMI BANKASI (TEB) – Personal Banking Sales Manager
08.2011 – 10.2014
– Managed all personal banking operations within the branch, including sole traders, dentists, pharmacies and entrepreneurs.
– Acquired Karaca Züccaciye and its subsidiaries as clients and managed the entire onboarding process.
– Coordinated employee banking services for a corporate group with approximately 300 employees.
– Worked directly with senior management to establish partnerships with Istanbul Pharmacy Chamber.
– Successfully increased branch profitability through POS, salary and commercial banking products.
ANADOLUBANK – Retail Banking Assistant Manager
08.2010 – 08.2011
– Managed retail banking operations and customer relationships.
– Handled mortgage transactions and title deed office procedures.
– Played an active role in customer acquisition and local marketing activities.
DENIZBANK – Personal Banking Sales Manager
10.2007 – 08.2010
– Worked at one of the bank’s most competitive branches.
– Exceeded sales targets by issuing 146 loans in a single month against a target of 30.
– Developed expertise in personal loans, deposits and retail banking products.
PRIM MENKUL DEĞERLER – Intern
08.2006 – 10.2006
– Completed an internship focused on capital markets and investment products.
– Gained practical experience in financial markets and securities trading.
WENDY’S FAST FOOD – USA / WHITE CASTLE – USA
2005
– Worked in customer service roles in the United States to gain international work experience and improve English language skills.
SA-ZA TURIZM SAN. TIC. – Sales Personnel
04.2004 – 08.2004
– Worked in sales and inventory management within the food sector in Antalya.
EDUCATION
– Esenyurt University – Master’s Degree in Business Administration (2017–2019)
– Akdeniz University – Faculty of Economics and Administrative Sciences, Business Administration (2002–2006)
– Merzifon High School (1996–1999)
PROFESSIONAL TRAININGS & CERTIFICATIONS
– Personal Banking Appointment Program – Denizbank Academy (2007)
– Total Quality Management Systems Specialty – BEC (2006)
– ISO 9001:2000 Quality Management Systems Specialty – BEC (2006)
– ISO 14001:2004 Environmental Management Systems & OHSAS 18001 (2006)
– Personal Pension Intermediary License – Pension Monitoring Center (2009)
– Insurance Intermediary License – SEGEM (2013)
– Capital Markets Level 1 License – Capital Markets Board of Turkey (2018)