PERSONAL SUMMARY:
The saying “Love what you do so you never have to work a day in your life” applied perfectly
to me. I have never worked a day in my life because I have loved the finance sector since I
can remember. As a self-aware young man, I have always grasped the importance of being
good at what I do, what I was interested in and I could not wait to start working. I started
interning from young age and to gain experience in working in a foreign country and to
perfect my English language skills I even worked in the US.
My ambition and interest towards the finance sector rose when I interned for Prim Menkul
Değerler. I learned so much more than what an intern would take out of such an experience
if it were done mandatorily. The technical and practical information and knowledge I got
from this internship is something I apply to this day on a daily basis.
Today, I am a successful banker with extensive experience, foresight into the markets,
analytical skills to breakdown and relate the relationship of politics and economics and
formulate an approach that benefit my customers as well as the banks I work for. I
understand the nature of the finance business and the demands of customers and the
financial institutions thereby formulate a balance to create win-win situations each time.
Most of my customers complement me on my personality as a trustworthy and easy to
communicate person. These customers followed me to every bank that I worked for as
customers.
My enthusiasm and love for my job speaks for itself through the work I had to do as part of
my job description and the work I have done to go beyond that. I have brought in customers,
shared my insight and at times struggled with my managers to bring in new practices to the
branches to make money for the customers and thereby for the bank. As a personal banker I
even brought in a restaurant (with a respectable income) as a customer to Denizbank. I
reached beyond the scope of my role to benefit the customer and the bank.
I am aware of the size, opportunities and experiences of working as a banker in the United
Kingdom. I want to exploit the possibilities by working in the UK and I believe that I bring a
lot to the table as a finance professional who is always willing to do more.
04.2018 -10.2021 ODEABANK
Customer Relations Manager & Stock and Investment Coach
Potfolio management to enhance product penetration aiming the high-income
segment customers. Successfully advised customers and increased the value of their
income by defining the customer demands and profile with regards to any banking
products, thereby, suggesting and introducing them to the right products at the right
time.
I have signed the Turkish Airlines Rights Foundation on as a customer. The foundation
consists of approximately 5500 active pilots. The agreement consisted of the
foundation reaching out to the pilots on our behalf and informing/engaging them
with banking products thereby saving us a great amount of marketing budget, labour
and time. The Foundation was granted a Business Card. The process consisted of me
listening to and negotiating with the terms of the arrangement with the customer and
customising products as per the demands of the customer and afterwards presenting
the arrangement to and persuading the Board of Directors of the Bank to initiate the
agreement. This approach had never been carried out in the branch and I was solely
responsible for the engagement of the Foundation as a customer, bringing in a wide
range of product purchase high value in monetary terms to the Bank.
Initiated a service that had not been previously carried out by the branch whereby I
would sell gold to a customer with foreign money in their accounts and later sell the
gold and buy Dollars. The timing as to when to buy/sell gold and foreign exchange
requires technical knowledge, have a command of markets and follow the politics and
economy of the country to foresee the future realistically.
10.2018-04.2019 QNB FINANSBANK
Exclusive Customer Relations Manager
Portfolio management to enhance product penetration aiming the high-income
segment customers. Successfully advised customers and increased the value of their
income by defining the customer demands and profile with regards to any banking
products, thereby, suggesting and introducing them to the right products at the right
time.
I brought in customers in TL 60 Mio value in the short period that I worked in the
Bank. I gained loyal customers who followed me to whichever bank I worked for
afterwards.
10.2014-08.2018-DENIZBANK
Personal Consultant
Portfolio management to enhance product penetration aiming the high-profile
segment customers (professional experts and high-income class). Successfully advised
customers and increased the value of their income by defining the customer demands
and profile with regards to any banking products, thereby, suggesting and introducing
them to the right products at the right time.
A customer with a high-level checking account intended to purchase a property with
an expertise value of TL 5 Mio. Based on the politics, economics, my vision and
foresight I consulted and offered to him that he was better taking a cash loan to
benefit from fluctuations and interest rates. In time he made a great deal of profit
from this investment therefore I was successful in managing his money with the right
instrument at the right time.
With a certain option transaction, the customer bought Turkish Lira and sold foreign
exchange after the market had closed. I foresaw a sharp fluctuation in Dollars and
immediately obtained the necessary approvals from the customer and the General
Manager to buy Dollars again. It was 20.30 at the time. The next day my foresight
became true and within a week he doubled his money due to my insight and
management of his portfolio.
The branch was unable to carry out derivative transactions as they were not able to
understand or explain the products to the customers. As an experienced banker in
derivative products, I brought in these transactions and carried out with the
customers. The customers and therefore the Bank made a great deal of money from
these transactions creating a win-win situation.
08.2011-10.2014 TURK EKONOMI BANKASI
Personal Banking Sales Manager
As the only employee responsible for personal banking in the Branch, I was
responsible for all sole traders (dentists, sole practitioners and pharmacies etc) as well
as individuals which required me to deal with banking matters on personal and
commercial basis.
One of the biggest brands in Turkey Karaca Zuccaciye and all subsidiaries was my
customer. From the first meeting till the last handled all negotiations and
arrangements with the customer, provided them with the relevant information,
calculations and documentation for the new accounts to be opened before the bank.
The entire process was completed within a short period of two weeks. I was then
responsible for all employee banking matters (such as issuing credit cards, opening
bank accounts, loans etc.) in a corporate group with 300 employee turnovers
annually. The customer stated that the reason they wanted to work with TEB Bank
was the relationship and trust that was established between them and myself.
We had prepared a special package for Istanbul Pharmacy Chamber and I attended
the meeting to present the package to the Chamber thereby brought them in as a
customer. I worked with the Deputy General Manager to sign the deal. We were able
to bring in 30 POS machines to the chamber, open their current accounts and bring in
employee salary accounts to the Bank. Overall a huge income was generated from
this customer.
08.2010-08.2011 ANADOLUBANK
Retail Banking Assistant Manager
The bank was fairly a new establishment when I started working therefore had a low level of
recognition in the market with no marketing budget set aside to meet and bring in new
customers. I was responsible for dealing with all matters relating to current clients (including
carrying out the procedures at the Title Deed Offices for mortgages etc.) and bringing in new
clients which taught me a lot. I was not only handling everyday banking matters but was also
trying to enhance the awareness of the bank through marketing activities.
10.2007-08.2010 DENIZBANK
Personal Banking Sales Manager
Experienced banking at one of the most competitive branches of the bank where I
successfully issued 146 loans in a month where the target was 30 a month.
08.2006-10.2006 PRIM MENKUL DEGERLER
Experienced the finance sector in my 3-month internship at Prim Menkul Değerler.
07.2005-09.2005WENDYS FAST FOOD – USA
Cashier.
06.2005-09.2005WHITE CASTLE – USA
Restaurant service personnel.
04.2004-08.2004 SA-ZA TURIZM SAN. TIC.
Sales Personnel – Antalya
Worked as the sales personnel and stock responsible in the sales department of SA-ZA
Turizm san. Tic., a food company in Antalya, Turkey.
Education:
2017-2019 Esenyurt Universitesi Business Administration Master’s Degree
2002-2006 Akdeniz Universitesi I.I.B.F. Business Administration
1996-1999 Merzifon High Schools
PROFESSIONAL TRAININGS/PROGRAMS
» Personal Banking Appointment Program
Denizbank Academy 24.09.2007 – 27.11.2007
» Total Quality Management Systems Specialty
BEC 04.03.2006 – 07.05.2006
» ISO 9001-2000 Quality Management Systems Specialty
BEC 22.04.2006 – 07.05.2006
» ISO 14001-2004 Envir. Man. Syst. OHSAS 18001 Workplace Health Syst.
BEC 04.03.2006 – 26.03.2006
» Personal Pension Intermediary License
EGM(Pension Monitoring Center) – 29.05.2009
»Insurance Intermediary License
SEGEM(Insurance Training Center) -27.04.2013
» Capital Markets Level 1 License
SPK (Capital Markets Board)-2018